Patient Does Not Like Aesthetics of Cemented Crowns: How Do You Manage This?

I worked in house for several Dentists. This seemed to work the best. If the patient agrees that they confirmed the aesthetics before they signed off. Then would she be agreeable to half price for total fees!!! Hopefully you kept master models and the lab agrees to this!! Well that is my Free opinion (you know what this is worth) Good luck!!! We have used the expression "cosmetically crazed" when describing a patient before!! Oh keep the new crowns in with temp cement for a couple of months! Joe Barone CDT

On the rare occasion that it happens, why not just re do them for free. It's only a lab bill and there is more to life than money; lets face it, none of us are on the bread line. Less stress for you and the patient. In fact you find that the patient is much more appreciative of your efforts. If it's happening to you all the time then maybe you need to re- visit your shade taking or liase with your lab.

I get a lot of e-mails through my website from patients who are unhappy with the esthetics of their dental work, and it is a source of great consternation to them, so they ask my advice about what to do. They paid all this money for a beautiful smile and they hate it. Often, they simply didn't get a good enough look at it before it was bonded. A lot of dissatisfaction can be prevented if you put the chair up, let them get a good look at it, let them bring in their friend, husband, whoever to look at it, too. Then ask them again if they're sure they like it. But with them upside-down in the chair and you standing over them acting like you want to get on with this is no way to get an honest opinion from them about whether or not they really like how it looks.